Data Center • Infrastructure • Operations
SHRIVARI
GLOBAL DATA CENTER ENGINEER
Infrastructure Engineer — Data Center Operations
Infrastructure Engineer with 9+ years of experience in mission-critical IT infrastructure, 24×7 production support, incident management, troubleshooting and data center operations. Skilled in high availability, operational reliability and efficient IT service delivery across enterprise, banking and colocation environments.
Professional Experience
Global Infrastructure Engineer (Data Center Operations)
Teamlease Pvt Ltd / HappiestMinds Technologies Ltd
Sep 2025 – Present
Client: Viatris Inc • Bengaluru
- Supported GIDC RUN teams in data center operations, ISO upgrades, patching, maintenance activities and planned site shutdowns.
- Installed, configured and managed Opengear console servers across multiple sites, including IP assignment, SIM connectivity and device integration.
- Monitored 140+ Opengear nodes, resolved connectivity issues, performed Lighthouse OS / firmware upgrades and coordinated with site teams, vendors and OEMs.
- Managed monitored devices in DCIM platforms, maintained rack-level asset records, infrastructure documentation, capacity planning and inventory management.
- Supported critical infrastructure across Equinix and NTT data centers, including UPS/PDU monitoring and daily operational maintenance.
- Managed P1/P2 incidents, changes and service requests using ServiceNow; supported 24×7 monitoring and incident response.
Data Center Engineer
Infiniminds Pvt Ltd / Wipro
Jan 2023 – Aug 2025
Karur Vysya Bank • Chennai | Equitas Small Finance Bank • Hyderabad & Chennai
- Performed EOD/BOD operations and monitored L1/L2 banking applications including IMPS, NEFT, RTGS, IB, MB, CTS, Passbook, GEFU and SMS.
- Managed incidents, tickets and escalations through ServiceNow while coordinating with customers and vendors.
- Applied scripts and patches, updated application interfaces and executed branch application releases for 900+ branches in Oracle SQL environments.
- Checked DC–DR sync status, restarted production servers and executed client-requested manual jobs in FLEXCUBE.
- Monitored data center infrastructure, rack diagrams, asset registers, LTO tape checks and vendor/DC cage visits.
- Handled daily, weekly and monthly backups through BR.Net and coordinated hardware issue resolution with Cisco, Dell and IBM.
- Worked with TCP/IP, SAN/NAS storage, cable labeling, tracing and basic Telnet/Putty/port/FC troubleshooting.
Desktop Support Engineer & Data Center Engineer
CMS IT Services • Chennai
Apr 2017 – Nov 2022
HPCL | Exide Industries | Cognizant Technology Solutions
- Installed, configured and maintained servers, switches and storage devices; performed firmware updates, diagnostics and preventive maintenance.
- Conducted weekly/monthly backups and restorations to support business continuity.
- Provided L1 Windows server and hardware/software troubleshooting, vendor coordination and root cause analysis.
- Installed and repaired fiber-optic, ethernet and network cabling; monitored network and server uptime.
- Created engineering documentation and SOPs, trained junior staff and coordinated with cross-functional teams and vendors.
- Delivered customer support, ticket handling, knowledge documentation and SLA-focused issue resolution for Exide and Cognizant environments.
Education
Bachelor of Engineering (B.E.)Electrical & Electronics Engineering
Jei Mathaajee College of Engineering • Kanchipuram • GPA 7.4 • 2016
Jei Mathaajee College of Engineering • Kanchipuram • GPA 7.4 • 2016
Higher Secondary Certificate (HSC)Computer Science
C.E.O.A. Matric Higher Secondary School • Madurai • 72.83% • 2012
C.E.O.A. Matric Higher Secondary School • Madurai • 72.83% • 2012
School Leaving Certificate (SSLC)General Studies
Siddhu Matric Higher Secondary School • Madurai • 66.2% • 2010
Siddhu Matric Higher Secondary School • Madurai • 66.2% • 2010
Certifications & Awards
- Certified in C & C++ — Griffin Education
- Oracle Workforce Development Program — Java SE 6, Web Components (JSP/Servlets)
- Full Stack Developer — Qspider / Jspider
- “Shining Star” recognition for performance at CMS IT Services (2017–2018)
- Certificates of Appreciation — Q1, Q3 & Q4 FY 2023–24 at Infiniminds Pvt Ltd